Chaos, Agile, and Asking the Right Questions
In my last two articles (here and here) I talked about IT’s ongoing struggles to meet business needs. Over the past several decades, many studies... Read More
Business @ The Speed of IT—Three Theories
My previous post discussed how IT continually struggles to deliver in exactly the two areas the business most needs it to: (1) timely solutions that... Read More
Business @ The Speed of IT
Information systems have arguably been the most effective engine for business innovation over the past 60 years. The resulting increases in productivity and value have... Read More
The IT Dilemma—Irresistible Forces vs. Immovable Objects
A large service company was facing severe competitive challenges. Customers demanded better access to more services for less cost. Competitors were drawing customers away in... Read More
A Tale of Two CIOs—How Would You Enable Business Agility?
The systems that IT creates to solve business problems all too often contribute to, or even becomethe next round of problems the business must solve. What steps can we take now to minimize these effects and improve business agility?