Steve is the Principal at Firefly Strategic Solutions, a consulting firm specializing in architectures and practices that enhance business agility. With over 30 years in the information systems trenches, his observations, insights, and ideas help his clients create solutions that blow through the agility barrier—to create new and sustainable business value.
Audiences around the world have enjoyed Steve’s unique blend of insight, humor, innovative ideas, and practical advice—for thought leaders and practitioners who are responsible for delivering information systems.
In my last two articles (here and here) I talked about IT’s ongoing struggles to meet business needs. Over the past several decades, many studies... Read More
My previous post discussed how IT continually struggles to deliver in exactly the two areas the business most needs it to: (1) timely solutions that... Read More
Information systems have arguably been the most effective engine for business innovation over the past 60 years. The resulting increases in productivity and value have... Read More
A large service company was facing severe competitive challenges. Customers demanded better access to more services for less cost. Competitors were drawing customers away in... Read More